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Customer Care • Legal Guidelines

Shipping & Delivery Policy

Last Updated: September 17, 2026 Jurisdiction: International E-Commerce Standards
Worldwide Shipping Summary:
  • Bangladesh: 2–4 business days via express ground.
  • USA & Canada: 5–7 business days via DHL Express / FedEx Air.
  • Qatar & Middle East: 4–6 business days via insured international courier.
  • Live Tracking: Real-time tracking link and AWB provided upon dispatch.
1. Domestic Delivery (Bangladesh)
• Inside Dhaka: Standard delivery within 2–3 business days via insured express courier (BDT 200).
• Outside Dhaka: Delivery within 3–5 business days via regional express logistics (BDT 300).
• Flagship Atelier Pickup: Free in-person pickup available at our Banani, Dhaka boutique.

2. Express International Courier (USA, Qatar, Worldwide)
• United States & Canada: 5–7 business days via DHL Express / FedEx Air.
• Qatar & GCC Nations: 4–6 business days via DHL / Aramex Express.
• Rest of the World: 6–8 business days to over 50 destinations worldwide.

3. White-Glove Luxury Packaging
Every piece of Anzara couture is steamed, inspected by our master tailors, and packed in signature breathable dust-proof garment bags with heavy-duty travel boxes to ensure pristine arrival.

4. Real-Time Tracking
Upon dispatch, an Air Waybill (AWB) number and carrier tracking link will be generated. You can monitor your shipment's journey 24/7 on our dedicated Track Order page.
Official Corporate Documentation • Prems Collection Limited
DOC-ID: 359B3FB6

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